US Market Access Operations Manager
Calliditas, an ambitious pharmaceutical company is growing! To match our exciting growth plans we're looking for new employees to join our journey.
About us
Calliditas is a commercial-stage biopharmaceutical company focused on identifying, developing and commercializing novel treatments in orphan indications, with an initial focus on renal and hepatic diseases with significant unmet medical needs. We have our headquarters in Stockholm, Sweden and offices in the USA, Switzerland and France.
Calliditas’ lead product, Tarpeyo™, is a proprietary, novel oral formulation of budesonide, an established, highly potent local immunosuppressant, for the treatment of the autoimmune renal disease IgA nephropathy, or IgAN, for which there is a high unmet medical need and there were no approved treatments.
As of December 2021, the FDA has approved the commercialization of Nefecon (TARPEYO™) in the United States thus making it the first and only FDA-approved treatment and in May 2022 Calliditas received a positive opinion for the drug from CHMP in the EU. Calliditas is listed on Nasdaq Stockholm (ticker: CALTX) and the Nasdaq Global Select Market (ticker: CALT). Visit www.calliditas.com for further information.
Position summary
The Manager of US Market Access Operations supports the management of trade, distribution, channel, and patient support services for TARPEYO and future Calliditas products in the US. This position reports to the Director of US Market Access Operations.
The Manager of US Market Access Operations will be a remote position and should be within driving distance of Cary, North Carolina.
Vaccination is a requirement, subject to any religious or medical accommodation.
Key Responsibilities
- Oversee the management of day-to-day operations of the HUB and Specialty Pharmacy partner – monitoring Key Performance Indicators, troubleshooting challenging cases, and maintaining high-levels of communication and collaboration
- Closely monitor the operations and utilization of the Calliditas sponsored financial assistance programs
- Drive day-to-day coordination with the Calliditas Rare Disease Account Management/Sales team by providing case updates, managing escalations, and maintaining a high degree of coordination and communication
- Collaborate with the payer national account management team to closely monitor formulary status, coverage criteria, and patient-level payer approval metrics
- Manage and drive continuous improvement of all data reporting related to third-party logistics, wholesale, specialty distribution and specialty pharmacy partners, coordinating with internal functions, to ensure data quality, accuracy, and timeliness. Work cross functionally to address service gaps in a timely manner.
- Identify and drive continuous improvement opportunities to ensure a market leading, innovative patient support services program in collaboration with channel partners and internal stakeholders
- Continually evaluate and improve the patient and provider experience, with a focus on Service Level Agreements and other critical success factors
- Ensure compliance with corporate policies, procedures, and the company´s code of Business Conduct and Ethics, as well as U.S. healthcare laws and regulations.
Education and experience requirements
- Bachelor's degree and 5+ years of biotech/pharma or related experience with at least two (2) years of experience in Specialty Distribution, Specialty Pharmacy Provider or Patient Services.
- Advanced analytical skills, and preferably experience in managing activities related to channel and patient services performance reporting.
- Strong experience in commercial pharmaceutical data availability and development of performance-based dashboards that can enable senior executive, commercial management, and sales professional actions in response to analytics and insights.
- Strong experience in Specialty Pharmacy Provider operations and/or Patient Services HUB functions from within these environments or as a third party to these environments preferred.
- Deep understanding of performance and operational indicators for Specialty Pharmacy Provider and HUB functions.
- Prior work experience with specialty, rare, or orphan disease products preferred.
- Strong collaboration, communication skills and the ability to drive to consensus and influence others that achieve desired results.
- Flexible, innovative, diplomatic, and able to effectively deal with ambiguity.
- Ability to travel as business needs require.
- Successful experience in fast-paced entrepreneurial environment.
Reasons to join the Calliditas Team
- Be a part of a global leader in IgA-Nephropathy and a rapidly growing commercial-stage pharmaceutical company within specialty products with strong growth ambitions and a strong pipeline
- Be a part of the commercialization of TARPEYO™ in the US and Nefecon via partners in other countries
- Fast paced small company environment
- A unique corporate culture
- Dedicated, experienced and highly skilled colleagues
- Participate on bonus and benefit programs
Welcome to join the Calliditas Team!
- Department
- Commercial
- Locations
- New York
- Remote status
- Fully Remote
New York
US Market Access Operations Manager
Calliditas, an ambitious pharmaceutical company is growing! To match our exciting growth plans we're looking for new employees to join our journey.
Loading application form